An update on Best Buy:
We received a confirmation call yesterday giving us a date
and time for delivery for the product.
Today I received an email from Best Buy stating the date
would be one day later. So I called the number to check order status.
Was told the date would indeed be the one given but that the
time window would be two hours earlier. I strongly suspect that the caller
yesterday didn’t know there is a two hour difference between the Central and
Pacific time zones.
The operator today also said I was not the first person to
call about the incorrect change of date.
As I say below, Best Buy has no idea about customer service
and does not train their people to the point where they can do even simple
things correctly.
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